Thanks for using Skin Card — your personal skincare assistant powered by AI.
If you’re experiencing issues, have questions, or just need help getting started, you’re in the right place.
Email: [email protected]
We aim to respond within 24–48 hours.
Q: Why isn’t my skin scan working?
A: Make sure you're in a well-lit environment and your camera is clean. Avoid shadows on your face.
Q: Is Skin Card free to use?
A: SkinAI offers a free version with basic features. Some features, such as advanced skin insights and product recommendations, require a subscription.
Q: How do I manage or cancel my subscription?
A: You can manage or cancel your subscription anytime in your iPhone’s Settings > Apple ID > Subscriptions.